Whitelabel Customer Service Platform

GATES IT: We are experts for end customer platforms of municipal utilities. With our expertise and our solutions, we enable you to redesign your end customer relationships and digitize business processes in order to increase added value and customer loyalty.

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ONE Utility Platform - a one-access solution for non-commodity billing, targeted customer retention and digital customer service. Module Customer Service Platform: - Simple and intuitive navigation - Clear Dashboard - Mobile First Design - etc.

Added Value

Via our customer service platform, your customers can execute all service processes related to master data and contracts. For easy navigation, the dashboard allows the customer to view all functions and personal data at a glance. For private and commercial customers.

Technology Readiness Level (TRL)

Product idea available

Business plan available

Prototype available

Pilot customer available

Established product available
There is an established product, looking for partner for nationwide rollout / internationalization / growth hacking



Strengthening digital customer loyalty and opening up new digital business areas for municipal companies.



Time Horizont

3 months